Refund policy

At Bite & Blush, we want your shopping experience to be comfortable, private, and hassle-free. Because many of our products are personal and intimate in nature, we do not accept returns or exchanges once an order has been delivered.

No Returns or Exchanges

For hygiene, safety, and personal-use reasons, all products purchased from Bite & Blush are non-returnable and non-exchangeable.

We do not accept returns for:

  • Change of mind

  • Incorrect product selection

  • Size or preference-related issues

  • Products that have been opened or used

  • Products that are no longer wanted

Please review the product details, specifications, size, and features carefully before placing your order.

Refunds

As we do not accept returns or exchanges, we generally do not provide refunds after delivery.

However, we will make things right if the wrong product was delivered to you.

Wrong Product Delivered

If you receive a product different from what you ordered, please contact us within 48 hours of delivery.

To help us resolve the issue, please provide:

  • Your order number

  • A clear photo/video of the product received

  • A photo of the shipping package/label

  • A brief description of the issue

Once we verify the issue, we may arrange a replacement with the correct product or provide an appropriate refund, depending on the situation.

Please do not use or open the product if you believe you have received the wrong item.

Damaged Package

If your package appears visibly damaged at the time of delivery, please take clear photos/videos of the package before opening it and contact us as soon as possible.

We will review the issue and assist you based on the circumstances.

Order Cancellation

Orders can only be cancelled before they are processed or shipped.

Once an order has been shipped, cancellation may no longer be possible.

Important Note

Due to the personal nature of our products, we cannot accept returns simply because a product has been opened, used, or does not meet personal expectations.

We encourage you to carefully check the product information before ordering. If you are unsure about a product, you can contact us before placing your order.

Need Help?

If you have any questions regarding your order or this policy, please contact our support team with your order number and we’ll be happy to assist.

Bite & Blush — Your cravings. Your moments. Your privacy.